Thank you for recommending next steps in addressing our collection issue. The friendly letter I wrote to the client two weeks ago requesting payment worked. The check arrived this morning. Being nice does pay off. More importantly, thank you again so very much for spending your valuable time with me over the phone. I do have peace of mind knowing that I have a team of good people willing and capable of helping us.

Andrea Harris, President

Design AIDD Architecture, DPC, New York, NY 10001